Order Processing

We are excited for you to receive your order! Most orders are processed within two business days; however, please note that processing times may be extended during peak periods, such as holidays. We do not process orders on weekends or federal holidays; please note that estimated shipping times for orders placed during these periods will begin counting from the next business day.

Order Tracking

Once your order ships, we will immediately send you an email with shipping and tracking details. The email will include the estimated delivery time, and you can use the provided tracking number to visit the carrier’s website and view real-time shipping progress.

If your order status appears as “pending” or tracking information has not updated while in transit, please note that carriers may take up to 72 hours to update the tracking status. If there are no updates after 72 hours, please contact our team, and we will be happy to assist you.

If you have further questions or have not received tracking information after an extended period, please feel free to contact our customer support team at mikeo1427@lairdsuperfoodb. We are here to help.

Shipping Costs

Orders within the United States (including Alaska and Hawaii) qualify for free shipping once the required threshold is met. For standard shipping orders within the contiguous United States, the estimated delivery time is 1 to 3 business days after the order is placed.

International Shipping

We currently offer international shipping; however, due to past issues encountered with international orders, all international sales are final and non-refundable. Laird Superfood, Inc. is not liable for costs associated with lost, misdelivered, damaged, or stolen packages shipped outside the United States.

Laird Superfood is not responsible for any additional customs duties or fees incurred after payment is completed on our website. Any fees charged by customs authorities are the sole responsibility of the recipient. This policy also applies if a package is refused or abandoned at customs.

This website is intended for U.S. residents only.

Designated Shipping Carriers

Most of our orders are shipped via USPS (United States Postal Service). If you have issues receiving USPS mail, please contact our team via email after placing your order. We will do our best to accommodate requests to change your shipping carrier; however, due to our packing and shipping processes, we cannot guarantee that such changes can be made.

Order Cancellations or Modifications

Once an order enters the processing stage, the items within it cannot be changed. It is the customer’s responsibility to verify all details—including the shipping address—before the order is processed.

If your order has already shipped, we are unable to modify or cancel it. For further assistance or inquiries, please contact our customer service team at mikeo1427@lairdsuperfoodb. For more information, please click here to view our refund policy.